The need to ensure and enhance office productivity is a reality that no business can afford to ignore. If you are running a business, you will want to lean away from the mundane and routine as a way of increasing productivity. Moreover, you will want to identify and eliminate factors weakening and extinguishing employee motivation, which ultimately dampens productivity.

As a business owner, you know the importance of having good relationships with people in and outside your company. Your success relies on the ability to produce a high quality product or service to consumers and/or businesses. Your effectiveness at doing just that requires you to understand and prioritize your most important asset: customers.

Once customers are interested in your business, you must maintain that interest, and continue to provide quality customer service along with the product(s) they want or need from you. Doing that on a regular basis is what keeps them coming back.

Businesses of all sizes are looking for ways to improve productivity, reduce waste and lower costs. These lean concepts lead to streamlined operations and growth potential. Your business communication system is an important decision and an asset that allows you to carry out daily business, gain new customers and keep in touch with your team. 

We've put together the infographic below to help business owners and leaders as they look to adopt new communication technology. This information will help you to consider the outlook on VoIP technology versus landline or legacy systems as you evaluate your business phone needs. 

Since the first cell phone call was made in 1973, consumers have been clamoring for more and more technology that allows them to stay connected while on-the-go and from anywhere in the world. Whether for business use, personal use or just to have their hands on the latest and greatest new "toy," consumers and professionals alike will predictably line up for the next release of their favorite mobile device. 

In the infographic below, we give a timeline of mobile telephone technology. You'll learn about phone inventions and usage, as well as some expectations about the future growth of mobile technology globally and how usage has impacted our habits and behavior.

While VoIP technology is not in itself a new technology (commercial internet phones debuted in 1995), it was long seen as a solution for large enterprises. But today, smaller businesses are noticing the benefits they can realize with VoIP over a legacy phone system, including cost and reliability.

Take a moment to put yourself in the shoes of your typical customer. Customers like it when they are working with a team whose vision is focused entirely on them—their success, their satisfaction, and their happiness.

Finding the right fit for business communication services in the Cleveland, OH area can take some time and research. The price has to be right and the package you select also has to fit your business's needs.

Maybe you're currently paying too much money for not enough phone features or your system is just too outdated to keep up with the demands and challenges of your business. Whatever the situation you find yourself in, upgrading your business communications is a smart move to keep your business running smoothly.

Editor's Note: The video below explains some of the benefits of hosted phone systems that add efficiency and streamline communications for your business. A full transcript appears below. 

One of the great benefits of operating a small business is that today's technology gives you access to tools that help you organize your business and be more productive than ever. As a bonus, many of these tools are free, allowing you to maximize your budget.

Improvement in all areas of life requires that you set goals for yourself and carry out goal setting activities to move you closer to the results you desire.

One of the best ways to do this, especially for business, is to set goals that are SMART. This type of goal setting involves a clear process and organization of the steps you'll need to take to accomplish what you set out to do.