Take a moment to put yourself in the shoes of your typical customer. Customers like it when they are working with a team whose vision is focused entirely on them—their success, their satisfaction, and their happiness.

As a business owner, you need more than a basic understanding of all parts of your business. But being an expert in all disciplines, IT for example, may never be a possibility. In this case, hiring an IT provider to work with your staff to manage and safeguard your valuable data is a task that takes careful consideration.

Finding the right fit for business communication services in the Cleveland, OH area can take some time and research. The price has to be right and the package you select also has to fit your business's needs.

Maybe you're currently paying too much money for not enough phone features or your system is just too outdated to keep up with the demands and challenges of your business. Whatever the situation you find yourself in, upgrading your business communications is a smart move to keep your business running smoothly.

If you think your business is too small to be a target of online data hackers, think again. With the recent upsurge in data security breaches rocking the business world, you should be aware that  31% of all data breaches (193 of 621) in 2012 occurred in small businesses with less than 100 employees.

Editor's Note: The video below explains some of the benefits of hosted phone systems that add efficiency and streamline communications for your business. A full transcript appears below. 

More and more businesses are jumping on the cloud bandwagon. Think of your favorite website for watching videos. Netflix or Amazon’s streaming services are examples of companies that are taking advantage of cloud storage technology. There are literally thousands of video files available for accessing on these sites. To free up a lot of space on their servers, these and other companies use cloud storage on remote servers.

One of the great benefits of operating a small business is that today's technology gives you access to tools that help you organize your business and be more productive than ever. As a bonus, many of these tools are free, allowing you to maximize your budget.

Improvement in all areas of life requires that you set goals for yourself and carry out goal setting activities to move you closer to the results you desire.

One of the best ways to do this, especially for business, is to set goals that are SMART. This type of goal setting involves a clear process and organization of the steps you'll need to take to accomplish what you set out to do.

Even with technology security growing at a record pace, computer viruses seem to always be a step ahead. All computers, even Macs, seem to be affected by today's sophisticated viruses. Sometimes your computer can run slow or lag, but does that mean you have a virus? Read on to find out how to identify the symptoms of a virus on your system.

Starting a business is difficult, but not as difficult as the work required to keep it running successfully. Once the business has passed the first euphoric stage of opening, then it has to grow.  Some people would say that the only way to be successful in a business is to sell the best product or offer the best solution to customers' problems.