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Communication Services Plans

With complete business PBX systems starting as low as $49.95/month, Conexo provides you all of the features of a premium VoIP installation, with the assurance of same-day local on-site assistance.

Contact Conexo to discover the solutions that are right for your business and receive an on-site consultation and quote that is tailored to fit your needs.


Starting as low as
$49.95 /mo
  • Call Management
  • Call Conferencing
  • Music on Hold
  • Reporting
  • Origination and Termination
  • Voice Management Device

Call Management

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    Web based user interface that allows users to configure their PBX, create call queues and groups, view call detail records and billing information, listen to and delete your voicemail, upload music on hold

     Customer Portal Access
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    Have the Conexo Customer Support team manage your portal for you Absolutely FREE - Change PBX configuration, call flow, recorded messages or reporting all handled for you.

     Managed Portal
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    Setup a telephone number to dial directly to an Auto Attendant. Callers are then presented with predefined options via the Auto Attendant Feature.

     Auto Attendant Answering
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    Setup a telephone number to ring a specific extension first, or a group to enable sequential or simultaneous rings. This enables your company to have a live person answer the caller, and not an auto attendant.

     Live Person Answering
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    Setup a telephone number to dial directly to a device or extension.

     Direct Inward Dialing
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    Your Conexo Hosted PBX can support 2, 3, 4 or more digit extension dialing.

     2 (or More) Digit Extension Dialing
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    Customize the appearance of your outgoing Caller ID by outgoing number or by extension.

     Caller ID
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    Associate a voicemail box with an extension, or use an announce-only voicemail box to provide customers with a pre-recorded message when they choose an option on an auto attendant or extension.

     Voicemail
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    After a voicemail is received, the Conexo PBX will send an email to any valid email account or alias that you enter into the Conexo Portal. The message will include the date and time of the call, as well as the duration, caller ID if provided, the mail box number, and an attached WAV file that can be played on your PC or mobile device (ie/ smartphone or PDA capable of playing WAV files).

      Voicemail to Email
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    Don't have a smartphone or PDA capable of playing WAV files? Enter an SMS address in the Conexo Portal and the Conexo PBX will send a shorter text message to your device. 3rd party text messaging rates may apply.

      Voicemail to Text Message
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    Enables multiple extensions to be joined as a group, and then calls may be routed sequentially or simultaneously to that group.

      Ring Groups
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    Setup a personal assistant to “find you” at up to five (5) locations. This feature is configured per extension, and offers an extensive number of options to route calls once they have reached the given extension. Callers are asked to “announce themselves”, and are offered the option between locations to try the next location, or to leave a message.

     Conexo Digital Assistant
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    Place calls on hold, and play music or a commercial on hold.

     Call Hold
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    Transfer a call to an extension, group, or phone number AFTER announcing the party being transferred.

     Attended Transfer
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    Transfer a call to another extension, group, or phone number WITHOUT announcing the party being transferred.

     Unattended/Blind Transfer
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    Forward calls via the Conexo Portal, or via your device or SoftPhone. Calls may be forwarded to any extension or phone number. Device or SoftPhone forwarding functionality may vary by manufacturer.

     Call Forwarding
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    Automatically forwards your calls to an extension, group, or phone number when you do not answer your phone.

     No Answer Call Forwarding
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    Automatically forwards your calls to an extension, group, phone number when your phone is busy.

     Busy Call Forwarding
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    “Black list” phone numbers to block them from calling your PBX.

     Incoming Call Blocking
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    Force callers with “no caller ID” or “blocked caller ID” to enter a number that will be presented as their caller ID.

     Incoming Privacy Screening
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    Route calls from a unique DID or phone number to any auto attendant, extension, group, phone number, or ACD or Call Queue.

     Incoming Caller ID Routing
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    Route calls based on the number that was dialed. Calls may be routed to an auto attendant, extension, group, phone number, or ACD or Call Queue.

     Incoming DID Routing
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    Prevent calls to specific numbers or services (ex: 900 calls).

     Outgoing Call Blocking
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    Identify an incoming call on the phone’s LCD display by modifying the Caller ID display indicating how the call was routed.

     Incoming Call Identification
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    A device or SoftPhone feature that redials the last number dialed by the extension user. Not all phones support this feature.

     One Button Redial
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    A device or SoftPhone feature that simulates a phone being off-hook, sending calls received directly into voicemail. Other routing options are also available.

     Do-not-disturb (DND)

Call Conferencing

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    After making or receiving a call, a user may conference in any third party for a 3-way call.

     3-way Conference Call
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    Multiple on-site and outside callers can simultaneously participate in password protected conference calls. Callers can be assigned talk-listen or listen only access.

     Conference Bridge

Music on Hold

Reporting

Origination and Termination

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    Every location and phone number where you utilize a Conexo device or SoftPhone must have an associated E911 charge and entry in the Conexo Web Portal. The phone number associated with your location is then registered with the national E911 database. You are also responsible to update this information with Conexo if you move any device to a new location per the Conexo Terms of Service.

     E911 support, compliant with all FCC mandates
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    Utilize one or multiple Toll Free numbers which may be routed to a specific local DID, auto attendant, group or queue.

     Toll Free Numbers

Voice Management Device

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    Traffic on your broadband connection may be managed to control the allocation of bandwidth for voice and data. This model protects the amount of bandwidth available for voice, and assures that heavy data usage will not interfere with your voice quality. Rate limitations may be changed at any time as needed.

    Rate Limiting (QOS)
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    The Conexo VMD has diagnostics that our support Agents may utilize to diagnose any issues you might have.

    Diagnostics
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    Each VMD may be configured to meet the requirements of your environment.

    Configuration Management
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