TCC is an experienced IT provider, serving businesses throughout northeast Ohio. Our highly-trained team is ready to provide comprehensive support for a wide variety of organizations, including SMBs, Enterprise businesses, schools and non-profits. We have the know-how and resources to meet all your IT support needs — on-site, off-site, cloud or telephone.
TCC offers a comprehensive support services, including ongoing monitoring and maintenance. No matter your industry, TCC can help you standardize and simplify your IT infrastructure for enhanced reliability, efficiency, scalability and faster problem resolution.
Below is a description of our support service offerings:
Our remote support service allows us to work with you to resolve most issues, regardless of your physical location. Using advanced remote IT tools, we can fix your problem or provide instructions to help you take the steps to get back to full function. Our on-site support is also always available in more challenging situations.
Some IT issues are best solved by an expert on-site who can physically gather information, see the problem and fix it in a timely manner. TCC offers full on-site IT support for all hardware, software, software configuration, server support, mobile device set-up and support, printer/copier set-up and support, fax solutions and more.
Our team members can be reached by phone for IT support at any time during standard business hours, with access to our engineers after hours. We aim to create a partnership with your business, giving priority to your business at any time IT issues arise.
If you're ready to work with a partner who puts your IT support needs first, simply fill out the form to the right and a TCC team member will contact you shortly.